BUILD RAPPORT THROUGH UNDERSTANDING OF DIFFERENT PEOPLE STYLES
There are four different personality styles that individuals fall into, and each category represents differing degrees of assertiveness and responsiveness in their dealings with others. Mentors do not need to be matched with those with similar styles, but they do need to understand the differences in the styles and how best to interact with each.
1. Drivers are results-driven. They are decisive and work at a rapid pace. They are not interested in small details and they have a direct interpersonal style. Drivers are highly assertive and less responsive to others’ needs. Mentors should set clear goals, be available for questions, and let Drivers take charge of setting objectives.
2. Expressives are outgoing and energetic, and they enjoy being in the spotlight. They have strong people skills and are less task focused than other styles. Expressives score high on both the assertiveness and responsiveness scales. Mentors will need flexibility in implementing mentoring plans because Expressives are subject to shifts in interests and priorities. Expressives will need some independence in executing their plans and are responsive to praise.
3. Amiables are team players who are easygoing, like to work with others, and do well in service positions. They are comfortable with routine. They score higher on the responsiveness scale and lower on the assertiveness scale than other styles. Mentors should be aware that Amiables may be motivated to please their mentors, but they may be passive about setting strategies and taking bold steps toward innovation.
4. Analyticals are perfectionists; they are low-key in disposition and task oriented. They prefer working alone and may keep their feelings to themselves. Analyticals are lower on both the assertiveness and responsiveness scales. Mentors should make sure their plans are in writing so that Analyticals can review and assess them. Mentoring that is focused more on career coaching and less on psychosocial aspects will be better received by Analyticals.