WINNING PEOPLES CONFIDENCE

WIN PEOPLE’S CONFIDENCE Successful entrepreneurs know that their reputations are their most valuable assets. But the digital age of seemingly endless social interaction has made protecting this reputation even more challenging than before — just as quickly as a business can be put on a pedestal, it can also be taken down. The key is…

IQ IS ONLY THE BEGINNING

Entrepreneurs and business builders do not need to be geniuses. As long as they have a baseline level of IQ, what matters is a good mix of the four different types of Business Smarts: Book Smarts, Street Smarts, People Smarts, and Creative Smarts. Each plays a role in pattern recognition, the key to early perception…

MOTIVATE MODEL by PRISM

IMPROVING WORK PROCESSES AND CULTIVATING COMMITMENT Strengthening working relationships is vital to increasing employee engagement. The MOTIVATE model is designed to help managers encourage all employees to become more engaged. The key prescriptions of this model are: *Measure employee efforts. *Optimize opportunities for involvement. *Talk to employees about engagement. *Inform employees about what is going…

WHAT A GOOD MENTOR MUST KNOW

The popular adage, “If you want to have a good friend, you must be a good friend,” also holds true for mentoring. The mentor who sets the example of a proper work ethic, steady productivity, and self-care is most apt to develop a protégé who exhibits these traits. A good mentor accepts responsibility for the success of the relationship…

Eight Ways to Reduce Failures

Diverse and dissenting ideas are the nucleus of creativity and innovation. Group leaders can use these eight strategies to elicit these ideas: 1. Asking questions instead of suggesting outcomes. Leaders should focus less on sharing their own opinions and more on collecting information from others — particularly from those with less influence or who might…

CREATING A COMMUNICATION EXPERIENCE

Just as a great restaurant experience involves more than just a great meal, a great communication experience involves more than just a great message. Creating a great experience relies on using people’s emotions to create connections. Without connections, messages are lost. Emotionally connective communications are created two ways: Through behaviors that convey warmth, caring, and…

TEAMWORK AND COLLABORATION TOOLS AND STRATEGIEs

According to Nadler, the main reason that executives fail in their leadership role is due to their inability to properly build and lead a team. To illustrate this point, the author features Paulette Jones, Director of Technical and Strategic Business Development of NMB Technologies Corporation and a star performer and leader in teamwork and collaboration….

BUILDING BLOCKS: MISSION, VISION, AND STRATEGY

A Balanced Scorecard translates the mission, vision, and strategy into performance objectives and measures in each of the four Scorecard perspectives. Mission statements communicate the core purpose of an organization, as well as employees’ reasons for engaging in the work of the company. Effective mission statements are simple and clear, inspirational, long term in nature,…

TO INSTILL CUSTOMER PURPOSE By Anubha Walia

Good customer service is critical to any business. It is important to respond to customer needs, but customer purpose goes beyond this. It comes from a deep understanding of the company’s value promise. Companies and employees who are customer purposed proactively consider how any task delivers value to the customer. Hidden leaders who demonstrate customer…

PRESENTATION SKILLS MANTRA

Do you get cramps in your stomach before any presentation? Its quite natural. I am sharing with you my own experience of 4T. Before start of your session PREPARE your presentation by considering 4T i.e Tell what you are going to tell Tell Objective in flip chart and write expectation from participants Tell about body…