WHAT A GOOD MENTOR MUST KNOW

The popular adage, “If you want to have a good friend, you must be a good friend,” also holds true for mentoring. The mentor who sets the example of a proper work ethic, steady productivity, and self-care is most apt to develop a protégé who exhibits these traits. A good mentor accepts responsibility for the success of the relationship…

Eight Ways to Reduce Failures

Diverse and dissenting ideas are the nucleus of creativity and innovation. Group leaders can use these eight strategies to elicit these ideas: 1. Asking questions instead of suggesting outcomes. Leaders should focus less on sharing their own opinions and more on collecting information from others — particularly from those with less influence or who might…

CREATING A COMMUNICATION EXPERIENCE

Just as a great restaurant experience involves more than just a great meal, a great communication experience involves more than just a great message. Creating a great experience relies on using people’s emotions to create connections. Without connections, messages are lost. Emotionally connective communications are created two ways: Through behaviors that convey warmth, caring, and…

TEAMWORK AND COLLABORATION TOOLS AND STRATEGIEs

According to Nadler, the main reason that executives fail in their leadership role is due to their inability to properly build and lead a team. To illustrate this point, the author features Paulette Jones, Director of Technical and Strategic Business Development of NMB Technologies Corporation and a star performer and leader in teamwork and collaboration….

BUILDING BLOCKS: MISSION, VISION, AND STRATEGY

A Balanced Scorecard translates the mission, vision, and strategy into performance objectives and measures in each of the four Scorecard perspectives. Mission statements communicate the core purpose of an organization, as well as employees’ reasons for engaging in the work of the company. Effective mission statements are simple and clear, inspirational, long term in nature,…

TO INSTILL CUSTOMER PURPOSE By Anubha Walia

Good customer service is critical to any business. It is important to respond to customer needs, but customer purpose goes beyond this. It comes from a deep understanding of the company’s value promise. Companies and employees who are customer purposed proactively consider how any task delivers value to the customer. Hidden leaders who demonstrate customer…

PRESENTATION SKILLS MANTRA

Do you get cramps in your stomach before any presentation? Its quite natural. I am sharing with you my own experience of 4T. Before start of your session PREPARE your presentation by considering 4T i.e Tell what you are going to tell Tell Objective in flip chart and write expectation from participants Tell about body…

Influence : A tool of Persuasion

We all are using persuasion in our life. One of the key is its very important to Show your audience that you have a well-thought-out plan of action.  My question to you reader is, Can you identify your audience. Before you  persuade analyse your audience whether its a  1-Supportive audience: you start with their support,…

Action Research in Organisation Development

French and Bell (1995) describe Action Research as a “process of systematically collecting research data about an ongoing system relative to some objective, goal, or need of that system; feeding these data back into the system; taking actions by altering selected variables within the system based both on the data and on hypotheses; and evaluating the results of actions…

DREAM COMPANY TO WORK-BRAND OF THE YEAR 2014

Are you looking for Competitive Salary OR Employee Benefit OR Job Security OR ALL IN ONE than 2014 result says Microsoft emerged as the Most Attractive Employer with L&T in Infra sector, Sony India in Manufacturing, SBI in Banking, Tata Power in energy sector and we can’t ignore TAJ in hospitality sector. Even after having…